Success Stories
Our success is dependent on yours, so it goes without saying that we are here to help you succeed.
Darryl
On August 19th, 2019 I was diagnosed with cancer and it was determined that I needed to be treated with radiotherapy and chemotherapy. I informed Jackie of the diagnosis and within the week was paid out my Trauma benefit. Jackie had the Medical Insurer assisting with rapid funding for various tests and ultimately the treatment. The insurer who had my Income Protection cover also moved swiftly to start paying my monthly benefit.
Over the time of my illness there were many occasions where I could not speak, let alone respond to some claim requests – Jackie took care of the lot.
Based on your specific needs, the first advice Jackie will give you is the “product” and secondly her genuine involvement and willingness to get involved in a claim is invaluable. Naturally I would recommend Jackie as your adviser and I give her full permission to discuss my situation with you if it is helpful.
Michelle Abraham
has been great for my small business and personal lending – always there when you need her. One
thing I do like is she follows up on any changes then she contacts me so I don’t need to worry or
remember that rates or insurances are due to change.
I am a happy customer of Scott & Co and wouldn’t look for anyone else to handle my business. Thank you Jackie.
Wayne & Jacqui
Every year or so for the past twenty years, I have had Jackie Scott review our financial setup dependent on our stage of life. Going from being a couple just getting in to our first home, to being married, and then having children, Jackie always knew what was going on and she ensured we were covered for the unexpected.
That unexpected for us happened at the end of September 2014, when Wayne’s sinus operation 3 months earlier failed to improve his snoring. So after prompting him to get it reviewed, we went from going on holiday the following week to Wayne not being allowed to fly and needing a biopsy as soon as possible.
The biopsy was planned for the following Tuesday but after the Specialist put a camera up his nose and looked down Wayne’s throat on the Thursday, he couldn’t sleep so he cancelled all his appointments for Friday and called Wayne to get him in that morning to do the biopsy immediately.
After the biopsy Wayne was put into a medically induced coma, and a tracheostomy was performed to ensure he had a clear airway, as they discovered a large tumour at the base of his throat, which only had a small space on each side that he was able to get food and air down.
It was confirmed that the tumour was Non-Hodgkin’s Lymphoma sub type Mantle Cell. Unfortunately this is considered rare in someone his age and fitness, it is found more often in people over 60. So we were thankful he was younger and fitter, because it meant that Middlemore Hospital’s Hematology staff decided he was a good candidate for a new Cancer treatment protocol, and he was the first person to undertake it at Middlemore. At the moment he has all six cycles of Chemotherapy, and he is in the early stages of preparing for a Bone Marrow Transplant in April. Which is the final part of keeping the cancer away for as long as possible.
Overall, it is looking like he won’t be back at work until June/July. And again I am very thankful that during this journey we are on, money has never been an issue. Our Income Protection Insurance kicked in, and the amount was increased by a booster benefit for the first three months. We also had our trauma insurance pay out, which truly was a blessing not having any financial worries. This has meant that Wayne has relaxed and can totally focus on getting better, I have been able to spend all my time with him supporting him, and we both know nothing has to change financially, as it could have been very stressful if we didn’t have this insurance cover.
And this is why I am very thankful to Jackie and her team for ensuring we were covered for the unexpected. This type of cancer is truly bad luck yet we were prepared with the insurance cover we had, and that is great. I do try to be positive, and I am very conscious that things could have been much worse, if we didn’t have the right people doing the right things for us.
Now we are looking at our future with a different set of eyes and living more for making the most of now, and being thankful.
Charles C.
I am self-employed and have had Income Protection Insurance for 20-25 years. I recently had an operation to remove a bit of cancerous tissue which left me off work for 10 days and a further 2 weeks on light duties.
As we had Income Protection Insurance in place, we decided to apply and see if there would be any compensation paid to us. Jackie straight away sent us the forms & speedily followed up our application. To our amazement, we promptly received not one but two pay-outs. Our Income Protection and a Life insurance policy I had with Jackie had Trauma Cover attached, which also paid out. Many years before, with Jackie’s recommendation we upgraded these policies to include some trauma cover with minimal cost increase. This was a tremendous blessing and has taken the pressure off a very tight financial situation. So, it certainly pays to be insured
I would highly recommend Jackie & her team. Jackie has been advising and assisting us with financial advice regarding mortgages & insurances for over 25 years.
Mark Doyle
Abha
Jackie has the perfect combination of professionalism and the personal touch needed to put clients at ease when taking them through the important and sometimes stressful process of buying a new home.
Jackie is knowledgeable and has her finger on the pulse of the housing finance market. She is patient and takes the time to explain all the options. She is extremely prompt with responses to emails and phone calls and will make the time to call and explain all lender requirements.
I would absolutely use Jackie’s services again and continue to recommend her to friends and family.
Sue Burnett
The team at Scott & Co are highly motivated, efficient and really go the extra mile to get you the best outcome.
Thank you so much Jackie and team for everything you have done for not only me but also my immediate family. We will continue to work with you for many years to come!
Greg & Sheryl
Our youngest daughter used Jackie when she purchased her first home six years ago.
Jackie has been a pleasure to deal with.
Issy
Jackie or one of her team are always available to answer questions or provide advice whether it be the best loan structure, insurance policy or Kiwisaver questions. The team is also friendly and approachable, which makes discussing personal finances so much more comfortable. They offer flexible meeting times and a wide range of different options to choose from without making us feel pressured into making decisions. Thanks to Jackie and the team.
Debra & Jason
Anytime we have needed financial advice or support, Jackie is our first call. We wouldn’t go anywhere else.
Taner & Nazife
She was always available to answer all our queries and guided us through the whole process. She was very good at finding the best deal loan/lender options to our circumstances. We couldn’t recommend her more highly.
Alan and Sue Tucker
Jackie was introduced to us by a mutual friend 24 years ago and recommended to us a range of protective insurances that we hoped we would never use.
We nearly made the mistake of cancelling these when times were harder but through good advice
we kept them going.
When I suffered the stroke, Jackie stepped in and helped us with our claims which have been paid in full. Suffering a stroke is very stressful but Jackie took it in her stride to help us work through the process of the claim.
It has given us the opportunity to take time to heal without the worry of where our income is coming
from over the next period of time.
Jackie has always given us good advice and her best advice has always been to keep your insurance
going. You may never know when you will need it. This was great advice and thank you for everything Jackie.
Harry Harriharan
She has a wealth of experience in her field and is always polite, professional and personable.
I have no hesitation in recommending Jackie to anyone looking for insurance and mortgage services.
Brian
The personal qualities I particularly admire about Jackie is her genuineness, her commitment to finding out the best outcomes to meet your own individual situation, her caring nature, her warm and engaging personality and from the professional viewpoint the complete trust and faith that Jackie engenders.
Some months ago I lost my wife after a battle with terminal cancer and Jackie was there for us. During her illness she often visited us and kindly brought food and other gifts that helped my wife cope better with the day to day challenges her illness presented. She also provided hope and comfort in prayer and I am greatly indebted to Jackie for all her kindnesses.
Unreservedly and without hesitation I commend Jackie to you.
Tevita and Noa
Your understanding of our needs, cultural and family backgrounds were critical to how you structured and tailored financial solutions that meet our needs.
You guys have made this process such an easy and a stress-free process. Your extensive experience and expert knowledge with mortgages, loans and insurance have assisted us in making well informed decisions with our finances.
‘Ofa atu mo e hufaki, with love and prayers
Paul & Nadia
Our Life and Trauma cover is now much more comprehensive giving us peace of mind. On top of that, Jackie is patient beyond words and kind. We have no hesitation in recommending her and her company.